intro
Effective Date: [January 1, 209]
1. Introduction
Welcome to Tokstore! Tokstore was founded in 2019 and officially entered the global cross-border e-commerce market in 2021. We are committed to providing convenient, efficient and secure cross-border e-commerce services for consumers and businesses around the world. Headquartered in Los Angeles, California, Tokstore covers several countries and regions around the world, and the team of founder Carlos Cashman provides sellers with a strong sales channel, while providing customers with a wealth of products and a quality shopping experience.
Please read these Terms and Conditions carefully before using our Services (the "Terms"). By using the Tokstore Platform, you agree to be bound by the following terms. If you do not agree to any of these terms, please do not use the Site or our Services.
2. User account
Registration requirements: Users must be at least 18 years of age to register with Tokstore and use our services.
Account Security: Users are responsible for protecting their account information and are responsible for all activities that occur on their account.
- Account Restrictions: Tokstore reserves the right to suspend or terminate your account if fraud, abuse or violation of Platform policies is detected.
3. Orders and transactions
Order processing: Merchants must process orders within a specified time and provide accurate delivery information.
Payment and reconciliation: Tokstore offers a variety of secure payment methods to ensure smooth transactions.
Cancellation and refund: Different return and refund policies may apply for different product categories, please refer to the instructions on the relevant product page.
4. Merchant responsibility
- Commodity compliance: Sellers must ensure that the goods they sell comply with international trade regulations and are not allowed to sell prohibited goods.
- Logistics and distribution: Merchants need to deliver goods on time and provide true and effective logistics information.
Customer service: Sellers need to proactively address buyer inquiries and after-sales issues to ensure a good user experience.
5. Intellectual Property Rights
All content on the Tokstore platform, including but not limited to trademarks, logos, text, images, and software, is protected by intellectual property laws and may not be used, copied, or distributed without permission.
6. Limitation of liability
Tokstore serves only as an intermediary platform between buyers and sellers and is not directly responsible for the quality, logistics, delivery or other after-sales issues of the goods sold by merchants. However, we will do our best to provide reasonable dispute resolution methods to protect the rights and interests of users.
7. Governing law
These terms are governed by the laws of the State of California, and if any dispute arises, the parties will resolve it through amicable negotiations, and if they cannot reach an agreement, they may apply to the Court of Los Angeles for a ruling.
8. Update terms
Tokstore reserves the right to modify these terms at any time, and the updated terms will take effect immediately upon publication on the platform. Please check back regularly for policy updates.
If you have any questions about these terms, please contact our Customer Service team:
Email: tokishop2019@gmail.com
Tel: +1 443 418 2795