Privacy Policy

Tokstore Privacy Policy

Effective Date: [1 January 2019]

Tokstore (" We "or" the Platform ") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store and protect your information. Please read this policy carefully to understand your rights and our obligations.

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1. Information we collect

When you use the Tokstore platform, we may collect the following types of information:

.1 Account information

- The name, email, contact number, address, etc. you provided when registering.

- Login credentials (such as username and password).

1.2 Transaction Information

- Order details, payment method, transaction amount, etc.

- Return, refund or after-sales information.

1.3 Device and Log Information

- Your IP address, device type, browser information, access time, etc. when you access Tokstore.

- Information collected by cookies and other tracking technologies.

1.4 Customer Service information

- Your communication history with customer service, including email, chat or telephone inquiries.

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2. How do we use your information

The information we collect will be used for the following purposes:

Order Processing and Fulfillment ** : Ensure the smooth completion of orders, including payment, delivery and after-sales service.

Account Management: Help you manage your account, ensure security, and provide personalized service.

Customer Support: Respond to your questions, resolve disputes, and improve our services.

Platform optimization: Analyze user behavior, improve website performance, and enhance user experience.

Legal compliance: Compliance with applicable laws and regulations to prevent fraud and illegal activities.

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3. Information sharing and disclosure

Tokstore does not sell your personal information to third parties, but we may share your information in the following circumstances:

Order fulfillment: We may share order information necessary to complete a transaction with logistics, payment and third party merchants.

Legal requirements: We may be required to provide your personal information if required by law, court order or government.

Business Change: In the event of a merger, reorganization, sale or other business change at Tokstore, your information may be transferred.

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4. Information storage and security **

Data storage: Your personal information may be stored on secure servers operated by us or our service providers.

- Encryption protection: We use SSL encryption technology to protect payment information and take strict security measures to prevent data breaches.

Access Control: Only authorized employees have access to your personal information, and they are subject to strict confidentiality agreements.

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5. Your Rights

You have the right to:

Access and update your personal information (which can be modified in "Account Settings").

Request deletion of your account or personal information (may be subject to legal requirements).

Decline marketing: If you do not wish to receive promotional messages from us, you can unsubscribe at any time.

Restrictions on data use: In some cases, you can ask us to limit the processing of your information.

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6. Cookies and tracking technology

We use cookies and similar techniques to:

- Remember your preferences and enhance your shopping experience.

- Traffic statistics and website performance analysis.

- Make personalized recommendations and provide more relevant content.

You can manage Cookie preferences in your browser Settings, but disabling cookies may affect the normal use of some features.

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7. Children's privacy protection

Tokstore is not intended for users under the age of 18, and we do not knowingly collect personal information from children. If we find that information about children has been collected by mistake, it will be deleted immediately.

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8. Policy changes

We may update this Privacy Policy from time to time to reflect business adjustments or legal requirements. The revised policy will be posted on this page and will be effective immediately. We recommend that you check regularly to keep up with the latest information.

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9. Contact us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Email: tokishop2019@gmail.com

Tel: +1 443 418 2795

Thank you for using Tokstore, we are committed to protecting your privacy and data security!